Reference

timah33 Privacy Policy: Your Account Data

Your account details, wallet references and device signals stay tied to the access steps you take, from phone verification to checking DANA or QRIS status.

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timah33 timah33 Privacy Policy: Your Account Data
PRIVACY HELP ROUTE

Where To Ask About Your Privacy Policy

A clear support path helps when a privacy question appears beside a wallet status or account step. Open the support area from your signed-in account and describe the record you want checked, such as a QRIS reference, device sign-in or phone number. We use the registered account details to confirm the request before discussing private data, and where local law permits, we can explain the next action.

Team online

Account support panel

Use the signed-in support panel for a Privacy Policy request. Include your registered phone number and the exact data concern so we can match the request to your account.

Cashier record check

For DANA, OVO, GoPay, QRIS or bank transfer questions, start beside the cashier status. Share the reference and date, never a wallet password, so our team can check the correct record.

Access correction request

If your name, phone detail or device record needs correction, ask through account support after signing in. We may confirm the phone step before applying a change or explaining why it cannot proceed.

ACCOUNT DATA PRACTICE

Privacy Controls For Account Security

Our privacy process follows the real actions around your account rather than treating every visit the same.

Data collected

We may handle your registered phone detail, sign-in events, device type, browser signals, selected wallet and transaction references. These details help connect a privacy request to the correct account without asking for wallet passwords.

Cookie use

Cookies can keep a signed-in session connected while you move from account access to the lobby. They may also remember basic device settings; clearing them can require you to complete phone verification again.

Account security

Phone verification is used before account access and may be requested again when a privacy change looks sensitive. Never send a wallet password through support, even when asking about DANA or QRIS.

Retention period

We keep account and transaction records for the time needed to provide support, investigate access or meet a legal requirement. When that purpose ends, the record can be removed or separated from direct account details.

Change requests

You can ask to access, correct or delete eligible personal data through the signed-in support path. Provide the registered phone detail and a precise request so we can verify ownership and respond accurately.

Who handles questions

Our account support team receives Privacy Policy questions through the support area, including requests about cookies, device records and wallet references. Where local law permits, we explain the decision and any required next step.

Privacy Policy Questions About Your Account

These answers cover the account actions most likely to raise a Privacy Policy question, including phone verification, wallet references, cookies and device changes. If your case involves a specific DANA, OVO, GoPay, QRIS, bank transfer or virtual account record, use the signed-in support path so we can check the matching entry.

It covers account details, phone verification, device signals, cookies, wallet references and transaction records connected with your access. It also explains retention, security checks and how to request access, correction or deletion where local law permits.

We use your registered phone number to create the account link, complete phone verification before account access and confirm sensitive privacy requests. It also helps us separate your DANA, OVO, GoPay or QRIS record from another account.

Yes. The Privacy Policy covers wallet selection, transaction references and status details for DANA and QRIS, along with OVO, GoPay, bank transfer and virtual account records. We do not need your wallet password to check a reference.

We may record device type, browser signals, sign-in time and access events linked to your account. This supports security checks and helps explain an unusual session; clearing cookies or changing devices may trigger phone verification again.

Sign in, open the support area and state whether you want access, correction or deletion of an eligible record. Include your registered phone detail and the relevant date or wallet reference; where local law permits, we verify and respond.

You can submit a deletion request through account support. We assess which records can be removed and which must remain for an open support matter or legal requirement, then explain the result where local law permits.

Cookies mainly support session continuity and basic device settings; they do not replace your Privacy Policy rights. You can clear cookies in your browser, though the next visit may require phone verification and fresh account access.

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